Sharp

Prior to implementing an automated solution for processing inbound paperwork, RedSpeed Illinois LLC spent hours each day manually keying data into their line-of-business systems. By leveraging the fully- automated solution of PSIcapture, with seamless Sharp MFP integration, the photo traffic enforcement company increased its processing speed by 66 percent, eliminating significant manual labor costs.

Business Environment Challenges

Based in Lombard, IL, RedSpeed Illinois LLC delivers turnkey, automated photo enforcement solutions to help improve traffic safety and driving behavior. Used to enforce red lights and speed limits, as well as school bus safety, the company’s programs are implemented at more than 70 municipalities and counties nationwide.

RedSpeed Illinois not only delivers the solution, it also manages the entire enforcement program, which includes correspondence with drivers and local police departments. Drivers receiving an infraction letter from RedSpeed Illinois may choose to contest the violation, resulting in the need to submit documents to the company to support their case. Before sending to the police department, RedSpeed Illinois’ mail operations department needed to manually enter document data into its electronic data retention systems, which included scanning, tagging, and indexing. The data/documents were then sent to SharePoint® software for forwarding to police departments. Data entry at RedSpeed Illinois was a costly and time-consuming aspect of the process that needed to be improved.

Sharp

Technology Solutions

At the recommendation of Sharp, RedSpeed Illinois purchased a MX- C402SC Workgroup Laser Printer to enable seamless processing of scanned documents via the Sharp OSA® Panel Integration with PSIcapture. PSIGEN’s advanced capture solution ingests the scanned documents directly from the Sharp MFP and automatically extracts pertinent data/ content that was previously keyed manually. The data and images are then routed to the appropriate RedSpeed Illinois systems, enabling truly automated processing.

Proven results

Previously taking up to five hours each day to input and scan documents, RedSpeed Illinois’ mail operations department cites automation and accuracy as two major benefits of the new Sharp solution.

“With PSIcapture, we witnessed an immediate reduction in the handling time of mailed-in correspondence. It has cut at least two hours from our daily processing times by eliminating the need for manual data entry and filing,” says Francisco Bueno, Mail Operation Supervisor, RedSpeed Illinois. “Not only have we saved time, but we also have a more efficient and reliable process in place for handling this information.”

Sharp Mobile Device Management

PSIcapture automatically enters all scanned data into RedSpeed Illinois’ electronic systems, including the additional step of double-checking for accuracy. The company also has enhanced means for sorting and filing documents, as these processes are also automated and customizable via the PSIcapture solution.

“We are in the business of improving traffic safety and work closely with police departments at the local level, so we need to ensure that our information is correct and properly filed for each and every case,” continues Bueno. “Sharp and PSIcapture ensure that data is read and entered correctly every time. Consequently, we are able to process many more cases per day than before and consider our entire mail operations to be more streamlined and efficient.”