Ramsey, NJ, April 03, 2018 (GLOBE NEWSWIRE) — Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) is pleased to announce that it has once again been named a leader in the IDC MarketScape: U.S. Smart Multifunction Peripheral 2018 Vendor Assessment (Doc #US43533617, February 2018). This IDC MarketScape analyzes the smart multifunction printer ecosystem for hardcopy vendors that provide MFPs in the US.
According to the study, Konica Minolta continues to grow and is successfully balancing core market wins with emerging services and new technology business. More importantly, it appears further along than most with a vision of the office and has started assembling a set of new product technologies to adapt to evolving digital transformation technologies.
Dino Pagliarello, Vice President, Product Management and Planning for Konica Minolta, stated, “One of the report’s main takeaways is that print is a people-based relationship business, and that a positive sales and/or customer service experience that goes above and beyond expectation is usually a clincher in a new deal or critical for a renewal.”
“Konica Minolta is recognized as a leader in the IDC MarketScape for U.S. Smart MFP Providers. When copy/print solutions are needed, this is a vendor with a wide range of hardware offerings that are enhanced by an array of software and services,” says Keith Kmetz, Vice President, Imaging, Printing and Document Solutions at IDC. “More importantly, Konica Minolta appears further along than most with a vision of the office of the future and has started assembling a set of new product technologies to adapt to evolving digital transformation technologies.”
The IDC MarketScape report also includes advice for technology buyers based on actual customer interviews. One nonprofit customer highlighted a $25 million cost savings over five years, as well a 30 percent reduction in paper printing as a result of Konica Minolta’s MFP products, services and capabilities.
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the Workplace of the Future™ (www.reshapework.com) with its expansive smart office product portfolio from IT Services (All Covered), ECM, Managed Print Services and industrial and commercial print solutions. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 11 consecutive years and is proud to be ranked on the Forbes 2017 America’s Best Employers list. The World Technology Awards recently named the company a finalist in the IT software category. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for six consecutive years. It partners with its clients to give shape to ideas and work to bring value to our society. For more information, please visit: www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter@KonicaMinoltaUS.
About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
Kristina Marchitto, Public Relations Manager
Konica Minolta Business Solutions U.S.A., Inc.