RAMSEY, N.J., March 1, 2016 (GLOBE NEWSWIRE) — Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), an award-winning enterprise content management solution provider, today announced that it has received the Platinum and Diamond support award honors from Hyland Software for helping organizations operate more efficiently using the OnBase® enterprise content management (ECM) solution. The announcement was made during Hyland Software’s Team OnBase Leadership Retreat on January 25-27, 2016, an annual gathering of leadership from the Authorized OnBase Solution Provider Partner Community.
Platinum designations are awarded based on sales performance and excellence. The criteria include software revenue for 2015 and the number of new customers acquired during the same year.
The Diamond Award is an annual recognition of excellence based on supporting the OnBase Community with excellence. The criteria for the Diamond award are: training, customer retention, ratio of employees providing support to the number of customers and percentage of customers using the current software release.
“Client satisfaction and excellence in service delivery are our top priority, and we are honored to once again win Platinum and Diamond Honors from Hyland, says Sam Errigo, executive vice president, sales and business development, Konica Minolta Business Solutions, U.S.A., Inc. “We remain committed to delivering innovation and expanding technological relationships that help shape the landscape of the office of the future. Our relationship with Hyland Software is a great example of leveraging technology and sales and support distribution to provide incremental value to the market.”
“Our partner community is held to the highest standards. This annual distinction indicates Konica Minolta’s relentless commitment to developing, implementing and supporting business-critical solutions that solve a wide range of business problems for organizations,” said Bill Kavanaugh, vice president of sales at Hyland.
The Authorized OnBase Solution Provider community is an exclusive team of more than 400 Hyland partners. They provide expertise and hands-on support for OnBase, as well as the many complementary technologies that make up ECM solutions. Providers work with Hyland to give customers the highest level of technical support. And they get continuous OnBase training and the backing of Hyland, a highly respected channel-friendly vendor.
About Hyland, creator of OnBase
For over 20 years, Hyland, creator of OnBase, has helped our more than 13,000 lifetime customers by providing real-world solutions to everyday business challenges. That dedication is why year after year Hyland realizes double-digit growth and our customers recognize the value of our partnership. Named one of Fortune’s 2014 Best Companies to Work For®, Hyland continues to thrive and develop one of the most flexible and comprehensive enterprise content management (ECM) solutions available. For more information, please visit OnBase.com.
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is a leader in information management focused on enterprise content, technology optimization and cloud services. Our portfolio of offerings deliver solutions to improve our customers’ speed to market, manage technology costs, and facilitate the sharing of information to increase productivity. The All Covered IT Services division offers a range of IT strategy, support, project and cloud computing solutions across all verticals. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant on the Gartner 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for nine consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for four years in a row. For more information, please visit: www.countonkonicaminolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter @konicaminoltaus.