Print Tracker, a leading developer and purveyor of innovative print management and business machine information gathering software, is proud to announce the addition of Phillip Dacus to the Print Tracker software support team.
“I am drawn to Print Tracker’s timely assistance record and excellent support history and look forward to providing our clients with the best customer service possible,” says Phillip. “My public relations and customer service background is a firm foundation and will help me to step in quickly and take an active role in the support of our print tracking software. I look forward to the challenge of working with our clients and their customers’ business machines.
“I’m excited and ready to be a contributing member and I look forward to expanding the tradition of excellence Print Tracker has established over the past twelve years.”
With over thirty years of customer service and technical support experience, including general retail management, complete customer case management, virtual call center work and responding to challenges presented by customers from initial call to resolution, Phillip brings a wealth of understanding. With a strong background in file recovery and computer knowledge, and his ability to quickly analyze challenges, identify causes and make necessary recommendations, Phillip is up to the task. Phillip’s extensive knowledgebase adds to the combined skills and experience that makes Print Tracker exceptional.
About Print Tracker
Print Tracker offers print management software to business machine dealers, value added resellers (VARs) and IT professionals in the imaging industry all over the world to assist them in the management and optimization of document output devices and related business processes. Clients using Print Tracker include those in local state and federal government facilities; clinics, hospitals and medical centers; centers of education, universities and institutions of higher learning; banking, financial and pension services; and automotive, transportation and gaming industries.
Print Tracker is an MPS software solutions company with over twelve years of service to the imaging device and business machine industry. Print Tracker provides simple-to-install, intuitive-to-use MPS software solutions. Tools include reliable meter gathering software, advanced deployment options, fast meter capture, alert generation, service and meter viewers, webAdmin, customized reporting, an adaptable TCO Estimator, integration of meters and alert information into ERP systems, and automated supply fulfillment.