Repeat Business Systems Becomes Ricoh Certified Services Provider Through Champs Program

Malvern, PA, August 27, 2013 – Ricoh Americas Corporation today announced that Repeat Business Systems has been officially confirmed as a Ricoh Certified Production Printing Professional Services Provider through Ricoh’s CHAMPS program for dealer transformation.

The distinction certifies that Repeat Business Systems’ staff has successfully completed all Ricoh Services certification requirements, qualifying the dealer to analyze customer business challenges and prescribe custom services drawing from the Ricoh Production Printing Business Group’s expertise. This certification is a component of CHAMPS, a program designed to deliver Ricoh services to dealers and help transform their business model to meet customers’ most pressing information management needs.

Repeat Business Systems’ professionals are specifically certified experts on delivering Ricoh’s production printing services and professional services related to production printing systems. Several of the dealer’s employees passed a rigorous certification examination that followed weeks of intensive training through Ricoh University, the company’s comprehensive training organization.

“Congratulations to Repeat Business Systems and its newly certified staff,” said Jim Coriddi, Vice President, Dealer Division, Ricoh U.S. “This certification arises from a unique and transformative program in our industry. The overall goal is to enable our dealers to do more to address their clients’ most pressing business problems. We remain committed to supporting our dealers with programs that allow them stand out as the best source for information management in their region.”

Ricoh’s CHAMPS program is designed to help dealers transform their business model to meet customers’ most pressing information management needs. The program combines a proven methodology, best-in-class resources and Ricoh’s industry-leading services to create custom solutions that improve customer business performance. The program makes it easier for the Ricoh family group of dealers to leverage what they need, when they need it, while lowering their document-related capital investment and helping accelerate profit generation opportunities.

| About Repeat Business Systems |
Repeat Business Systems, founded in 1987, is an award winning leader in office technology, servicing the Albany capital region, Tech Valley, southwest Vermont and western Massachusetts. Repeat Business Systems is locally owned and operated with a national reputation for excellence. RBS is an authorized dealer for Ricoh, providing sales, solutions support, service, and supplies for multifunction and stand-alone copiers, fax machines, scanners, and printers. In addition, Repeat Business Systems offers network services, managed print/document services, workflow analysis, full IT and Professional Services and consultation in order to increase efficiency and provide a significant cost savings to their valued customers.

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| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

The majority of the company’s revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

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