Ricoh Australia Partners with Nintex For Smart Process Collaboration

The Nintex Process Platform will enable Ricoh to accelerate workplace collaboration, improve employee engagement and streamline process support for enterprises looking to improve their business workflows.

Sydney, 10 October 2019: Ricoh, a leading provider of smart workplace technology, has announced that it has established a partner agreement in Australia with Nintex, the global standard for process management and automation.

The agreement will enable Ricoh to accelerate workplace collaboration, improve employee engagement and streamline process support for enterprises looking to improve their business workflows.

The Nintex Process Platform enables users to accelerate digital transformation by eliminating paper-based processes and manual work without the requirement for coding. At the same time Ricoh’s solutions, which optimise workflows and anytime anywhere collaboration, will be enhanced with the Nintex Workflow Cloud which uses connectors with applications, including Office 365, Salesforce.com, Dynamics and SharePoint. This will be particularly attractive to organisations which have repeatable businesses processes such as onboarding, contract agreements, customer experience and billing and need to capture and map these processes.

“We were looking for a solution which would amplify our existing workplace content collaboration and process automation offerings and one which we could rapidly deploy and repeat for our customers,” says Ragu Satkunam – Senior Manager, Portfolio and Strategy at Ricoh Australia.

“By partnering with Nintex, we’ll further enable businesses to efficiently manage their information through less customisation and greater configuration process automation for document and records management, intelligent capture solutions, eForms and document integration. At the same time, we know that our customers will receive great support by the sheer market presence and the physical on the ground support which Nintex offers in Australia and around the world.”

Earlier this year, Ricoh was appointed an M-Files partner which has enabled the company to help clients transition from archaic network folder-based schemes for managing their business information and processes to a dynamic enterprise content management system for improving efficiency and workflow. Now, with the Nintex platform, Ricoh can support customers to become process-centric organisations with seamless cloud-based business workflows and forms through a simple drag-and-drop interface.

Christian Lucarelli, VP of APAC Sales, Nintex, says, “We’re excited to forge a deeper partnership with Ricoh and the company’s dedicated team to sell and support the powerful and easy-to-use process management and automation capabilities Nintex offers. We believe Ricoh’s existing customer base will greatly benefit from our mid-market solution set that transforms the way people work, improving the customer and employee experience by quickly and easily managing, automating and optimising organisational-wide business processes.

About Ricoh Australia

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2019, Ricoh Group had worldwide sales of 2,013 billion yen (approx. 18.1 billion USD).

About Nintex

Nintex is the global standard for process management and automation. Today more than 8,000 public and private sector clients across 90 countries turn to the Nintex Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimising business processes. Learn more by visiting: http://www.nintex.com and experience how Nintex and its global partner network are shaping the future of Intelligent Process Automation (IPA).

Ricoh and Heidelberg join forces to give back and raise awareness at PRINTING United