I received the following communication from Ricoh USA in response to my request for information about some changes I had heard about. Quite a restructuring to say the least! Here’s the news I received, I’ll post more if anything new comes up.
Earlier today, Ricoh Company, Ltd. announced a new structure to better connect with customers and to help streamline the global headquarters and U.S. organizations.
These changes will allow Ricoh to focus on three business units:
– Office Solutions Business Group: Led by Peter Stuart, EVP, Office Solutions
– Office Services Business Group: Led by Mona Abutaleb, EVP and GM, Office Services
– Commercial and Industrial Printing Business Group: Led by Jeff Paterra, EVP, Commercial Printing and Industrial Printing
All three business groups will be supported by the Shared Services Business Group, led by Jeff Briwick, EVP, Shared Services, which includes HR, Finance, IT, Legal, Supply Chain, Marketing & Operations. As part of this change, the role of Chairman and CEO of Ricoh Americas has been eliminated to reflect the global structure and as a result, Martin Brodigan will leave Ricoh.
This is a fundamental change to the way the individual lines of business are taken from R&D to market. By aligning to this global business unit structure, across the Americas, we will enhance our focus on key customer segments and create seamless alignment throughout Ricoh’s global value chain (from R&D, to production, design & development, marketing, planning and sales & service) and move away from individual departmental silos. These new business units report directly to Mr. Yoshinori Yamashita, the recently named President & CEO of Ricoh Company, Ltd.
The dealer organization will continue to be led by Jim Coriddi, and Jim will report into Peter Stuart, Executive Vice President, Office Solutions Business Group who will lead the sales organization in the Americas (US, Canada and Latin America).
Dealers remain an important part of Ricoh USA’s business, and within the new structure, there will be a more direct connection with RCL. In fact, there was a call with the National Dealer Council today, and Jim is working closely with Joji Tokunaga, Peter Stuart and the NDC to communicate with the broader dealer community.
This change is a continuation of Ricoh’s ongoing transformation to a services-led organization and will allow us to better connect with our customers…