By Ray Stasieczko – In business, everyone is accountable to someone or something. Today our teams want the ability to monitor their goals, and they want their leadership to care Continue ReadingManaging By The Data, It’s What Leaders Do
BEI Services has been providing service process improvement metrics for decades. BEI’s experience and the vast amounts of data collected from thousands of service professionals and millions of print devices Continue ReadingImaging Channel!! Here’s Why I am Excited to be part of the BEI Services Inc. Team
By Ray Stasieczko – The pull-economy is gaining momentum across many industries when will the Imaging Channel be impacted? Let’s go back in time. Back when copying and print usage Continue ReadingThe Pull-Economy, it is just a Click Away.
By Ray Stasieczko – I had the honor of speaking at the RemaxWorld Summit held Oct. 12- 14th 2017 in Zhuhai China. In describing the expo size, one could only Continue ReadingWhat China Showed Me
BEI Services processes nearly 1.2 Million service calls every month on millions of imaging devices and more than 30,000 technicians. Our Advanced Comparative Reporting database consists of over 1 Billion Continue ReadingDo You Know Your Equipment Performance Analytics?
By Ray Stasieczko – Well if you are in the Imaging Channel you were either bought out or at the least been approached to sell. The acquisition frenzy is the Continue ReadingA Growth Strategy or an Exit Strategy both take an EBIT Strategy
All service Providers pride themselves on their Service Departments FCE (First Call effectiveness). However many don’t know their FCE percentage and others aren’t sure how to calculate their FCE properly, or worse Continue ReadingImaging Channel, What’s Your FCE Costing You?
By Ray Stasieczko – Well the Baby Boomers will understand and appreciate my sarcastic title. Ok, I guess everyone getting a trophy in elementary school is another article. However, most Continue ReadingDon’t worry if you don’t improve Everyone gets a Trophy!
By Ray Stasieczko – Why doesn’t the Imaging Channel’s Owners and Leaders pay sales reps 250k salaries with no accountability or quotas? Why do dealerships have millions in obsolete parts, spend millions on Continue ReadingImaging Channel, Some Questions, Some Thoughts, and Some Answers
BEI Services is the only company in the world that turns real service call data into actionable and easy to understand performance analytics. Our Advanced Comparative Reporting analytics ensure that Continue ReadingBEI Services captures data for products manufactured by…