Two Common Mistakes in Understanding Your Customers’ Experience IN-PLANT ARTICLE

By Howie Fenton, for Rochester Software Associates – Most companies believe that they offer superior customer service as well as a better customer experience (CX). CX has become the hot Continue ReadingTwo Common Mistakes in Understanding Your Customers’ Experience IN-PLANT ARTICLE

Braintree Meets Lucrative Market Opportunity with Two Xerox iGen 5 150s

BRAINTREE, Mass. – February 26, 2019 – Braintree Printing of Braintree, Mass., has historically been known for its high volume, offset printing. They service the trade in New Jersey, New Continue ReadingBraintree Meets Lucrative Market Opportunity with Two Xerox iGen 5 150s

Goodway Group of Massachusetts, First Commercial Printer In The Boston Metropolitan Area, To Install An Océ VarioPrint i300

MELVILLE, N.Y., Jan. 24, 2019 /PRNewswire/ — Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., today acknowledged Goodway Group of Massachusetts as the first commercial printer in the Boston, Mass.metropolitan area to install Continue ReadingGoodway Group of Massachusetts, First Commercial Printer In The Boston Metropolitan Area, To Install An Océ VarioPrint i300

Medius Corp. Leads the Commercial Print Space into New Era of Inkjet with Installation of the Océ VarioPrint i300

MELVILLE, N.Y., Oct. 11, 2017 /PRNewswire/ — Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., today announced that longtime customer, Medius Corp. (Medius), is driving change in the way commercial printers Continue ReadingMedius Corp. Leads the Commercial Print Space into New Era of Inkjet with Installation of the Océ VarioPrint i300

RICOH TotalFlow BatchBuilder for in-plant and commercial printing

Whether you’re a commercial printer, in-plant, franchise printer, or service bureau — you’re likely struggling to keep up with high volumes of one-offs and short runs. RICOH TotalFlow BatchBuilder software Continue ReadingRICOH TotalFlow BatchBuilder for in-plant and commercial printing

VISOgraphic Expands New Business Opportunities With Its Latest Ricoh Solutions

Long time lithographics-based commercial printer adds RICOH Pro C9110 to increase its growing digital footprint Malvern, PA, February 16, 2016 – Ricoh Americas Corporation today announced that VISOgraphic Inc., an Continue ReadingVISOgraphic Expands New Business Opportunities With Its Latest Ricoh Solutions

New ineo 1100 – Entry-level production printing system with numerous professional features

Entry-level production printing system with numerous professional features Langenhagen, 12 February 2016 – There’s always room for improvement – even on such a successful system as the ineo 951, the Continue ReadingNew ineo 1100 – Entry-level production printing system with numerous professional features

Astro-Dynamic Print Services Eyes Continued Growth with the Help of Canon Solutions America

Pennsylvania print and graphics provider expands its services MELVILLE, N.Y., December 8, 2015 – Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A., Inc., today announced thatAstro-Dynamic Print & Continue ReadingAstro-Dynamic Print Services Eyes Continued Growth with the Help of Canon Solutions America