By Christian Davis, Toshiba America Business Solutions – As the hospitality industry continues to grow, so does the competition—and customer expectations. These days, customers have more choices and convenient ways Continue Reading3 Simple Ways Hospitality Businesses Can Elevate Their Customer’s Experience With Toshiba
By Maegan Lujan, Toshiba America Business Solutions – As expectations for a positive customer experience rise and directly impact revenue and profit, the internal challenges for bars, restaurants and hotels Continue ReadingThe Retailer’s Pursuit Towards A Better Customer Experience
What We Can Learn from Amazon to Create a Better Customer Experience By Howie Fenton, for RSA – The role of e-Commerce in the customer experience is increasing as more Continue Reading9 Lessons Learned From Amazon
By Katie Lanpher, GreatAmerica – Did you know that 64% of consumers have found customer experience to be more important than price when it comes to buying? And 74% of people will switch Continue ReadingWhat Really Drives Your Customer Experience?
Ekta Sahasi, VP, BIC North America, Konica Minolta Just over one year ago, I was handed a key to an office shell in Silicon Valley and asked to build the Continue ReadingEngaging the Healthcare Customer in Building New Business Lines