Killing the IT Ticket: Lexmark’s Proactive, AI-driven Approach Reduced IT Worker Stress and IT Incidents by 90 Percent

The following appears on techrepublic.com Working with Wipro, Lexmark used AI and machine learning to develop a proactive, KPI-driven IT model that cut incidents by 90 percent.  Kentucky-based Lexmark, a Continue ReadingKilling the IT Ticket: Lexmark’s Proactive, AI-driven Approach Reduced IT Worker Stress and IT Incidents by 90 Percent

Lexmark Receives Top Honors in 19th Annual RIS Software LeaderBoard Survey of Retailers VIDEO

John Linton gives an update on our recognition from RIS Leaderboard as Lexmark received 19 top-10 rankings for its retail signage solution in this weeks retail and manufacturing roundup. SOURCE Continue ReadingLexmark Receives Top Honors in 19th Annual RIS Software LeaderBoard Survey of Retailers VIDEO

IDC MarketScape Names Lexmark a Worldwide Leader in Managed Print and Document Services VIDEO

Lexmark has been a leader in IDC MarketScapes looking at managed print and document services, workflow services, and print security services over the past several years. Phil Carter, Director of Continue ReadingIDC MarketScape Names Lexmark a Worldwide Leader in Managed Print and Document Services VIDEO