Blog #3 of Customer Experience Series By Howie Fenton for RSA – You will be shocked when you hear the estimated costs to companies that have suffering from a bad Continue ReadingWhat’s the Cost of a Bad Customer Experience to an In-Plant?
RSA covered three important topics at Ricoh’s recent National Solution Development Manager (SDM) meeting in Atlanta, GA. Security– RSA provided an overview about the ever-changing security standards and shared how Continue ReadingRSA at Ricoh National SDM Meeting
ACUP Higher Ed Print Conference The Association of College and University Printers (ACUP) held its 54thnational conference last week in New Haven Connecticut, hosted by Yale University and their impressive Continue ReadingHow You Can Help Higher Ed Print Centers
Rochester, NY, April 9, 2019 Rochester Software Associates (RSA), provider of production print workflow software solutions for in-plant, corporate print centers, commercial printers and PSPs announces the availability of a new release Continue ReadingRSA Releases New WebCRD Web to Print Software Version at ACUP Conference
Tacoma public schools reduces in-plant expenses and learns new ways to save thanks to local dealer and RSA By Elisha Kasinskas, Rochester Software Associates – There’s a wealth of opportunity within Continue ReadingDealer Helps Tacoma Schools’ In-Plant with RSA Software
By Howie Fenton, for Rochester Software Associates – Most companies believe that they offer superior customer service as well as a better customer experience (CX). CX has become the hot Continue ReadingTwo Common Mistakes in Understanding Your Customers’ Experience IN-PLANT ARTICLE
What’s new in production workflow for 2019? RSA’s workflow solutions continue to uniquely and universally print to all production printers with full job ticketing, including Canon, Konica Minolta, Ricoh and Continue ReadingWhat’s New for RSA’s Production Print Workflow 2019
For the last six years, RSA has enabled Tacoma Public Schools to continually do more with less. They tried their own Web to print solution and a competitor’s, but when Continue ReadingSchool District Saves $94K/yr with RSA Workflow Software!
Rochester, NY, February 27, 2019 Rochester Software Associates (RSA), provider of production print workflow software solutions for in-plant, corporate print centers, commercial printers and PSPs announces the availability of a new release Continue ReadingRSA Releases New QDirect Output Management Software Version
Always Start with Where You Are By Elisha Kasinskas, RSA – You might be tempted to begin a sales process with the obvious benefits—workflow software can increase productivity, reduce costs, Continue Reading8 Quick Questions to Spot the Need for an Output Management Solution