Two Common Mistakes in Understanding Your Customers’ Experience IN-PLANT ARTICLE

By Howie Fenton, for Rochester Software Associates – Most companies believe that they offer superior customer service as well as a better customer experience (CX). CX has become the hot Continue ReadingTwo Common Mistakes in Understanding Your Customers’ Experience IN-PLANT ARTICLE

What’s New for RSA’s Production Print Workflow 2019

What’s new in production workflow for 2019?  RSA’s workflow solutions continue to uniquely and universally print to all production printers ​with full job ticketing, including Canon, Konica Minolta, Ricoh and Continue ReadingWhat’s New for RSA’s Production Print Workflow 2019

RSA Releases New QDirect Output Management Software Version

Rochester, NY, February 27, 2019 Rochester Software Associates (RSA), provider of production print workflow software solutions for in-plant, corporate print centers, commercial printers and PSPs announces the availability of a new release Continue ReadingRSA Releases New QDirect Output Management Software Version

8 Quick Questions to Spot the Need for an Output Management Solution

Always Start with Where You Are By Elisha Kasinskas, RSA – You might be tempted to begin a sales process with the obvious benefits—workflow software can increase productivity, reduce costs, Continue Reading8 Quick Questions to Spot the Need for an Output Management Solution