BEI Services is made up of a group of skilled professionals dedicated to serving the Office Automation Industry. As the only service-analytics driven solutions provider in the industry, we work exclusively Continue ReadingBuild Your Business with BEI
Dealer testimonial at Canon Engineering and Solutions Summit 2018. Learn more about Canon Service and Support: https://www.usa.canon.com/businessser… SOURCE Canon RJ Young Acquires In Louisiana
By Jeff Gau, Marco CEO – How well is your business positioned for 2019? One of the key elements that drive a copier dealer’s valuation is its service to hardware Continue ReadingWhat’s Your Service to Hardware Ratio?
FACT: Studies show companies that effectively communicate with their technicians have an increase in time accountability of 56 minutes per day and do 29.8 more calls a month, with an Continue ReadingTurn Your Service Data into Actionable Solutions
Most office imaging owners and senior managers have a difficult time answering this question: is your service team efficient? Most dealers feel their team is competent, and their service technicians Continue Reading4 Million Devices and Over 850,000 Service Calls Every Month
BEI Services offers the most utilized turnkey, self-funding technician incentive program in the industry that is proven to drive service performance to staggering levels. Our program is unique in that Continue ReadingChange Behavior Habits and Drive Service Performance New Heights
Most office imaging owners and senior managers have a difficult time answering this question: is your service team efficient? Most dealers feel their team is competent, and their service technicians Continue ReadingIf You Track One Metric For Your Service Team, It Should Be This One
A standard performance measure in the office equipment industry, True First Call Effectiveness (TFCE) is a term that is often misunderstood. BEI Services will clear this up in this video Continue ReadingWhat is True First Call Effectiveness? BEI VIDEO
For over 25 years, BEI Services has been the trusted provider for unbiased imaging device and technician performance benchmarking. BEI offers a complete array of solutions to address every aspect of Continue ReadingWhat Can You Learn From Monitoring 4 Million Devices?
Check out this study from BEI to see the impact on your bottom line! Click here to view! If We Can Help a Service Technician Make One Less Call Per Continue ReadingIs Your Service Technician Team Being Coached or Managed?