“We needed to further consolidate our printing devices and provide consistent maintenance across the board, whether in our North American showrooms or our global facilities. The solution had to be innovative and it had to cut costs. It also had to free our IT staff so they could focus on key initiatives.”

“We streamlined our print infrastructure with Managed Print Services. We’re managing our fleet more efficiently and reducing our costs. We’re also taking advantage of innovations like mobile printing and environmentally friendly ink technologies that contribute to our green initiative. With Xerox monitoring and supporting our printers, our IT staff can now devote their time to other projects.”

• Supported corporate green initiatives by reducing landfill waste by 90 percent through use of solid ink printers
• Doubled volume of print jobs going to in-house print center by upgrading equipment, allowing jobs to be completed more quickly
• Savings expected by centralizing printing management, support and supplies
• Enabled anywhere-anytime mobile printing

http://youtu.be/t4ZbJngMuDE

Haworth of Holland, Michigan, is known for maximizing efficiencies in the office environment with its innovative, ergonomic furniture. When this global leader was faced with print inefficiencies in its own environment, the company implemented a solution as advanced and streamlined as its products—Managed Print Services (MPS) from Xerox.

“We had several vendors supplying our printers,” says Nicole DeCou, Haworth’s Client Technology Manager. “We had a surplus of printers in several areas. Administrators were purchasing supplies from all different sources and maintenance was inconsistent. “Xerox inventoried our printers, looked at our supplies and came up with a plan to consolidate devices and centralize our support.”

After assessing Haworth’s complete print environment, Xerox created a solution that mirrored the company’s new way of working. Scott Salas, Haworth’s Indirect Commodity Manager, explains: “We had moved from cubicles to an open, collaborative environment. Instead of individual printers in the collaboration areas, we put multifunction devices in print rooms where they can be shared.”

“Managed print really works,” says Salas. “We eliminated a lot of unnecessary printers and our service is much more cost-effective. We also have the data we need to manage our fleet more efficiently. We’re doing more with less and significantly reducing our print costs.”“By minimizing the number of suppliers and transactions and phone calls we deal with, Xerox has given us back time that we can devote to other projects.”

Adds DeCou: “It’s saved about 20 percent of the workweek because IT isn’t focusing on repairs and contacting vendors. Instead, it’s all under one contract with one number. It’s nice to be able to take something off someone’s plate for a change.” It also speaks to our green initiative. Our printers have solid inks, which reduce landfill waste by about 90 percent. We’re using less paper. We’re shipping supplies back to Xerox for recycling. And we’re converting more documents to digital, creating paperless workflows to optimize our effectiveness.”

In addition to centralizing its print operations, Haworth upgraded its in-house print center with a high-quality Xerox® color printing system. “Salespeople are coming to us with projects they would normally outsource,” states David Houghtaling, Print Mail Production Supervisor at Haworth.

“They know we produce it better, faster and cheaper. We’re printing over a million and a half pages a year. In the past, we were half that.”