Gartner’s Magic Quadrant offers visual snapshots of a market’s direction, maturity and participants and evaluates companies on completeness of vision and ability to execute.
Quadrant leaders “are performing well today, both with a clear vision of market direction and by actively building competencies to sustain their Leaders position in the market. The comprehensive F&A BPO players in this quadrant generally share superior market understanding, and they have a global client base, an extensive network of well-distributed and highly populated global delivery centers catering to multiple languages, a good balance of transactional and high-end F&A BPO delivery, and innovative well-communicated and marketed sales offerings. They have a superior understanding of client needs and of current market conditions, and they are actively building competencies to sustain their leadership position in the F&A BPO market across multiple regions,” according to the report.
For nearly 20 years, Xerox has managed core end-to-end process areas of finance, accounting and procurement. With approximately 7,400 finance and accounting employees in 19 F&A BPO centers in 10 countries, Xerox supports more than 200 clients across multiple industries, including manufacturing, retail, banking, healthcare and government.
“Xerox has a clear understanding of the challenges finance executives face in driving top performance amid their expanding role as corporate strategy advisors,” said John Gentry, group president of finance and payment services at Xerox. “From business process expertise to technologies such as robotic process automation, our end-to-end solutions help finance leaders transform how work gets done to improve efficiencies and better guide strategic decisions.”
About the Magic Quadrant
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Xerox is helping change the way the world works. By applying our expertise in imaging, business process, analytics, automation and user-centric insights, we engineer the flow of work to provide greater productivity, efficiency and personalization. We conduct business in 180 countries, and our more than 130,000 employees create meaningful innovations and provide business process services, printing equipment,software and solutions that make a real difference for our clients – and their customers.